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Home›Capabilities›OCR + ICR

Turn Unstructured Documents Into Searchable Data

Business documents often arrive as scanned PDFs, photos, handwritten forms, invoices, contracts, or regulatory filings. Before they can be searched, automated, or analysed, the information inside them needs to be extracted and organised.

TeamSync's Metadata + OCR capability converts unstructured documents into structured records by extracting text, identifying document types, and capturing key fields. The extracted information is then stored alongside the original document in the Intelligent Repository.

Talk to an IDP solutions engineer · Compare to ABBYY · Compare to Hyperscience


What's Included in OCR + ICR

The Metadata + OCR capability combines document recognition, classification, and intelligent data extraction in one workflow.

Component

What it does

OCR (Optical Character Recognition)

Extracts printed text from scans, PDFs, and images in more than 100 languages.

ICR (Intelligent Character Recognition)

Recognises handwritten text, checkboxes, and signatures.

Document classification

Automatically identifies document types such as invoices, contracts, claims, forms, and reports.

Field extraction

Captures important information based on document type, including dates, amounts, customer details, and other key fields.

Confidence scoring

Flags low-confidence results for review before they're used.

Human review

Let users verify and correct extracted data, with optional model improvement over time.

Audit trail

Records every extraction, including the document, model version, extracted data, and manual updates.

Together, these capabilities turn unstructured documents into reliable, searchable business records.

Handling Complex Documents

Not every document is clean or consistently formatted. The Metadata + OCR capability is designed to process a wide range of enterprise content while supporting specialist workflows when needed.

Scenario

How TeamSync handles it

Printed documents

Extracts text with high accuracy from standard scans and PDFs.

Handwritten forms

Recognises handwritten text, checkboxes, and signatures using ICR.

Low-quality scans

Flag uncertain fields for human review before they enter workflows.

Multi-page files

Detects and separates different document types within the same PDF.

Specialist document processing

Can work alongside dedicated IDP tools like ABBYY or Hyperscience for advanced use cases.

This gives organisations a consistent extraction process while supporting more complex document types when required.

What Changes For Document Processing Teams

Structured metadata reduces manual work and makes documents easier to search, automate, and govern.

Activity

Before

With TeamSync

Data entry

Manual extraction from documents

Automated field extraction

Document classification

Manual tagging

Automatic document classification

Searchability

Full-text search only

Structured metadata and full-text search

Workflow automation

Requires manual input

Metadata automatically triggers workflows

Document review

Entire document reviewed

Only low-confidence fields require review

How TeamSync Compares

Metadata extraction is often delivered as a standalone product that needs to be integrated into a broader document platform. TeamSync includes it as a native capability, so extracted data immediately becomes available for governance, search, automation, and AI.

Capability

TeamSync

ABBYY Vantage

Hyperscience

Rossum

Tungsten Automation

Native to the document platform (no integration)

✅

Standalone

Standalone

Standalone

Standalone

Multilingual OCR (100+ languages)

✅

✅ Strong

Limited

Strong (EU focus)

✅

ICR (handwriting)

✅

✅

✅ Strong

Limited

✅

Per-field confidence with human-in-the-loop

✅

✅

✅

✅

✅

Audit ledger Merkle anchor per extraction

✅

Standard log

Standard log

Standard log

Standard log

Per-cluster pricing (no per-page metering)

✅

Per-page

Per-page

Per-document

Per-page

Read the IDP alternative comparisons →


Related Capabilities

  • Intelligent Repository — extracted metadata lands here

  • Business Process Automation — extraction as a workflow node

  • Document Templates — extracted fields populate templates

  • DocuTalk — AI grounds in extracted metadata

Related Compliance Overlays

  • HIPAA — PHI extraction with tenant isolation

  • FDA 21 CFR Part 11 — clinical-form extraction with audit

On this page
  • What's Included in OCR + ICR
  • Handling Complex Documents
  • What Changes For Document Processing Teams
  • How TeamSync Compares
  • Related Capabilities
  • Related Compliance Overlays
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