Ask The Question. Get The Answer. Verify The Citation.
Finding the right information shouldn't mean searching through folders, opening multiple documents, or guessing whether the answer is up to date.
DocuTalk is designed to help you find the information you need by simply asking a question. Every retrieval is checked against the asking user's permissions at the moment they ask. Every answer draws only from documents that the user could have opened directly. Every citation points to the exact spot in the source document. Every interaction is logged to the audit chain.
It's enterprise AI designed for organisations where accuracy, security, and compliance matter.
Talk to the AI solutions team · Read the permissions-aware AI pillar · See the CISO page
What An Answer Actually Looks Like
A user asks a question in plain language. The response includes:
Element | What it is |
The answer | Built only from documents the user could have read directly |
Citations | Each clause of the answer links to a specific span in a specific document |
Citation context | Clicking a citation shows the source text in context, along with its permissions and version details |
Confidence indication | If the answer isn't in the corpus, the response says so instead of guessing |
Audit anchor | Every retrieval and generated response is logged to the audit chain as it happens |
Most consumer AI demos skip three of these five. For a regulated deployment, each one matters.
What The AI Actually Reads
DocuTalk reads from the Intelligent Repository, which connects to the systems where regulated content already lives.
What gets retrieved | Where it lives |
Records-of-record documents | Wherever the platform connects to — M365, SharePoint, legacy DMSes, line-of-business systems |
Contracts | The CLM platform |
Signed artifacts | The eSignature platform |
Workflow artifacts | The BPA platform |
Audit events | The audit ledger (read-only for AI) |
Permissions are checked at the moment of the query. If a user doesn't have access to a folder, they won't get answers based on its contents, and the audit chain confirms that.
What The CISO Actually Evaluates
The security review for DocuTalk follows a consistent shape across customers. Here are the five questions a CISO typically asks, and how DocuTalk answers them:
The CISO's question | The architectural answer |
"Does retrieval respect every permission, every time?" | Yes, permissions are checked at query time, not just when content is indexed |
"Can we audit every AI interaction six months later?" | Yes, every retrieval and generation event is logged |
"Can the user verify the citation themselves?" | Yes, they can click through to the exact source text |
"Does our content get used to train models?" | No, that's both a contractual and architectural commitment |
"Can we generate EU AI Act high-risk-system documentation?" | Yes, it's generated automatically from the audit chain |
These five answers are usually what determine whether a deployment moves from pilot to production.
Where DocuTalk Fits In The AI Copilot
DocuTalk is the conversational front-end. Underneath it, four capabilities work together:
Capability | What it does |
|---|---|
Answers questions conversationally, grounded in your documents | |
Searches using a mix of vector, keyword, and entity-graph methods | |
Produces citation-backed summaries | |
Runs agents with bounded autonomy and logged actions |
A user just asks a question, the right capability handles it behind the scenes, and they get an answer with citations.
What Changes For The Workforce
The productivity gains are real and measurable, not because AI replaces the work, but because it removes the slowest parts of it.
Task | Before | With DocuTalk |
Find the right document for a question | 4 documents opened, on average | 1 query, 1 answer, 1 citation |
Verify the answer | Re-read the whole document | Click the citation, see the exact text |
Compose a brief from multiple documents | Hours | Minutes, with citations |
Onboard a new hire to the corpus | Weeks | Days |
Time recovered per knowledge worker, per week | — | Typically 2–4 hours |
How TeamSync Compares
Customers typically evaluate DocuTalk against:
Microsoft 365 Copilot: Strong within M365, but weaker on cross-source coverage and cryptographic audit
Glean: Strong enterprise search, though citation depth varies by connector and its audit capabilities are thinner
In-house RAG on OpenAI / Anthropic: Most flexible, but permission enforcement and audit have to be built yourself
Box AI: Strong within Box, but limited across other sources
For specific comparisons:
Read Further
Why TeamSync — permissions-aware AI — the architectural pillar
CISO page — the security review
Chief AI Officer page — the AI program view
EU AI Act overlay — the regulator-specific documentation