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Integrations — implementation guide.

The implementation guide for integration teams. Companion to the marketing-side Integrations directory and the API reference.

Talk to an integrations engineer

Implementation patterns.

Pattern	When to use	Read the guide
IdP federation (SAML / OIDC / SCIM)	Every deployment	Identity guide
Content federation (DMS / SharePoint / file shares)	Coexistence with existing systems of record	Federation guide
Vertical-app connector	Veeva / Procore / iManage / etc.	Per-app guide
AI model adapter	Per-tenant model selection	Model adapter guide
Webhook + Kafka-stream	High-volume content events	Event streams guide
Hyperscaler ML	AWS Bedrock / Azure OpenAI / Vertex AI	Hyperscaler ML guide
SIEM / observability	Security operations integration	Observability guide

Pre-flight checklist (per implementation).

Item	Owner
IdP federation tested + verified	Customer + TeamSync SE
Content sources inventoried	Customer + integration partner
Permission model validated	Customer + TeamSync SE
Compliance overlays activated	Customer + TeamSync SE
Audit-event subscription configured	Customer security team
Sub-processor change-notification subscription configured	Customer DPO
Backup + DR pairing chosen	Customer + TeamSync SE
Production cutover plan signed	Customer + integration partner

Common implementation tasks (deep links to procedures).

Task	Procedure source
Provision Entra ID federation	Identity guide
Federate iManage Cloud	iManage connector guide
Federate Microsoft 365 + SharePoint	M365 connector guide
Federate OpenText (Documentum / Content Server / eDOCS)	OpenText connector guide
Configure Veeva Vault federation	Veeva connector guide
Connect Salesforce	Salesforce connector guide
Configure ServiceNow workflow integration	ServiceNow connector guide
Set up AWS Bedrock as AI provider	Hyperscaler ML guide
Subscribe SIEM to TeamSync audit events	Observability guide

Where to read more.